★★★★★
"My son had his 8th birthday party, and they all absolutely loved it. My son said it was the best day he's ever had!

Go ape Moors Valley birthday parties: FAQs

Do you offer party packages?

We offer group bookings on your activity of choice plus added extras to make your day extra special so you can tailor your day to suit you, rather than any fixed packages.

Can I bring my own food?

Yes, if you book a Forest Shelter you can bring your own snacks and birthday cake. You will need to bring your own cutlery, plates and cups etc.

How much do outdoor birthday parties cost at Go Ape Moors Valley?

Your booking cost will be: the activity price per person, plus a booking fee (£3.95), plus any added extras. Activity prices start from £22.95 per person. Added extras include party bags (£5 per person), gloves (from £3.95 per person) and hiring a Forest Shelter (£20 per hour). 

How do I know what your availability is like?

For our most up to date availability, we would advise checking out our website and using the "book now" function. Our booking calendar is updated automatically, so the dates and times available will be our current availability.

There aren't enough free slots when I want to book. What should I do?

For Treetop Adventure, Treetop Adventure Plus and Treetop Challenge, you can book the session before or after. We will ensure that your party complete the activity together, although large groups may be split for the safety briefing.

What happens if it rains on the day of the booking?

Go Ape is an excellent "all-weather" activity. We have received lots of positive feedback from participants who have attended in the rain, with some even saying it adds to the fun. We advise dressing appropriately for the weather so that this does not dampen your experience. A spare set of clothes is also handy, so you can get changed at the end of your activity. Not all of our sites offer changing room facilities, but most of our locations have public toilets available for this.

Do you ever have to close because of the weather?

Safety is always our number one priority, so we occasionally have to close if the weather is deemed unsafe due to adverse weather such as high winds, thunderstorms, or thick ice. Our team will get in touch as soon as possible via the contact number provided if your visit is impacted. We will also post updates via the Go Ape location's social media channels too.

Our team on site assesses the weather every morning before opening to the public to ensure it is safe to operate and throughout the day for any changes. If you are not contacted, then your booking will be going ahead as scheduled. 

 Do you offer discounts for party bookings?

Unfortunately, we do not offer a discount for birthday bookings.

 I need to make an amendment. Can I do this?

Absolutely. We understand that planning a birthday party can be a stressful experience, and sometimes plans and party sizes change. If you are amending your booking with more than 7-days to your booking date, amendments are free of charge and can be done online within the 'My Account' section, via our customer care team at [email protected], or alternatively by calling 01603 895 500.

If you are within the 7-day period and more than 48 hours before your activity, you will need to contact our booking team to make your amendment. Amendments are subject to a £5 administration fee.

Within 48 hours of your activity, it isn't possible to make an amendment.

 Can I reserve a booking, and do you offer a deposit scheme?

It isn't possible to reserve a booking, and we don't offer a deposit scheme. However, our booking terms and conditions are flexible, so you can receive a full refund if you cancel more than 7 days ahead of your birthday party.

 What is your minimum/maximum size for a birthday booking?

We don't have a minimum or maximum booking size for birthday bookings! If you would like to book for more participants than is available in your chosen timeslot, we advise booking subsequent sessions accordingly.

Who needs to sign the children's safety disclaimers? Is it me or their parents?

The disclaimer needs to be signed by the supervising adult (18+). Each activity has full supervision ratios. Please refer to these before booking.

★★★★★
"As a last-minute birthday party idea, this has to be one of the easiest events for parents and the most enjoyable for the kids. The staff were fantastic as always, thank you!"