We believe that adventure should be for everyone. Our goal is to make the thrill of the forest as accessible as possible — while keeping safety our top priority.

All our adventures are designed with accessibility in mind, but each one carries a level of physical and mental challenge. In some cases, additional equipment, tailored training or extra supervision may be needed for safe participation. For others, even with adjustments, the residual risks may be too great.

If you or someone in your group may require additional support, please get in touch with us before booking — or as soon as possible after you’ve booked — so we can help you prepare and make any necessary arrangements.

Call us: 01603 895500
Email us: [email protected]

Where additional companions or carers are needed to help a participant access or enjoy their adventure, we’ll do all we can to support this.

• If a supervising adult is not required to participate, we can offer a free carer’s ticket.

• If a supervising adult is required to take part, we’ll apply a 10% accessibility discount to your booking.

Please call our customer team to arrange this before your visit.

We can adapt our pre-activity safety brief using visual aids and other simple adjustments.
Please give us as much notice as possible so we can prepare.

We also provide BSL and subtitled safety briefing films, which you can watch before visiting.
If you’d like to bring a signer, translator or hearing companion, we’ll help make that possible.

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For visually impaired adventurers, additional sighted companions are often required to help ensure safe connections to the safety system and navigation of obstacles — especially on self-belay courses.

You may need up to two sighted companions, depending on the level of impairment and whether under-16s are in your group. Please contact us in advance so we can discuss what works best for you.

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If you can climb a rope ladder unaided, you’ll likely be able to take part. However, the fit and security of prosthetics at height — especially during zip landings — must be considered. With advance notice, we can make site adjustments to support safe progress and landing.

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Some participants may need up to two companions to help with attention, reassurance, or understanding safety instructions.

Participants must be able to follow training and apply safety guidance independently. Please consider whether the prescribed medication may affect this. Our team is always happy to chat through what’s right for you.

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We’re proud to support the Hidden Disabilities Sunflower Scheme. If you or someone in your group has a hidden disability, you’re welcome to wear a sunflower lanyard or wristband during your visit. This discreetly signals to our team that you may need additional support, patience or understanding.

Our staff are trained to recognise the sunflower and respond with care and respect.
If you’d like us to prepare any adjustments ahead of time, please contact us before your visit.

Go Ape staff are not medically qualified and cannot assess your personal suitability for an activity. It’s your responsibility to evaluate the risks based on your circumstances. We’re happy to help you understand course demands and make informed decisions.

We reserve the right to prevent participation where safety requirements cannot be met.