If you think you'll need additional support during your adventure, it’s really important that you let us know as soon as you can. We want you to get the most out of your time with us. If you’ve booked already, please give us a call on 0333 4330902, or email [email protected]
If you haven't booked yet, but would like to run a few accessibility questions by us, we’d be happy to talk things through. You can email us any time or swing by the cabin at your chosen location. Just let us know when you're planning to come - we'll pop the kettle on.
Below are a few examples of when groups, families, individuals, teams or charities have needed any additional support or guidance to help them get the most out of tree-time! Where additional companions are utilised to enhance a customer’s experience or make it easier to access, these participants can be provided free of charge. For detailed information on each activity please see our Advice on Accessibility
. In all instances, all customers must meet the minimum requirements, see Who Can Go Ape
for further details.
We can accommodate deaf groups, that’s not a problem. You might find it easier to bring along a BSL interpreter or a companion or two to help communicate with the staff on the day.
Those with visual impairments can absolutely participate, but depending on the severity, you may need up to 2 additional companions to help assist you through the course.
A broad group, but the answer is yes! Depending on the severity, you may need up to 2 additional companions to help assist you through the course.
Many amputees have completed our courses. There are many variables, depending on which limb(s). As long as any prosthetics are securely attached, or you can negotiate the course without, you should have no problem.
Depending on the type and severity, you may need up to 2 additional companions to help assist you through the course. We are happy to chat through requirements.