Head over to the Our Locations page to find your nearest locations.

Opening times vary depending on the adventure, location and time of year. The easiest way to find out is to use our booking bar to see the time sessions we have available.

Either book online using our quick booking tool (it will only take a few minutes) or give one of our friendly team a call on 01603 895500. We recommend that you book in advance as our courses tend to get booked up - especially during weekends and school holidays.

Give us a call on 01603 895500 and one of our tribe will be more than happy to help you out.

We have a dedicated events team who are there to help with larger groups. Why not give them a call on 01284 852 237 or to find out more, visit our Groups page.

You can cancel your adventure up to 48 hours before your adventure starts by calling the booking line on 01603 895500 and we will fully refund you. If  Go Ape need to cancel your booking, we'll contact you to either move your booking or refund you in full. *Please note that Corporate Events require cancellation notice by 10 working days prior to the event, due to the inclusion of vendor services. Please see our terms and policies here

We suggest that you wear something you don’t mind getting grubby. Dress for the weather so bring along a mac if it’s raining! You need to make sure you have the correct footwear with closed toe and heel (with flat soles), no sandles or slip-off shoes. Your stomach area will need to be covered and long hair must be tied back.

Go Ape is an excellent wet weather activity! The course remains open in all weathers, except when it is icy, stormy, in high winds or during lightning. Rain makes the course muddier than usual – which all adds to the fun! Don’t forget to dress for the weather. Sometimes, unfortunately, we might need to close the course for reasons beyond our control, if this happens you will be given a full refund.

To find out more about each of our activites, see our Adventures page.

See below for all our age, height and weight restrictions for each adventure. You can also find details on our supervision ratios.

Doing Go Ape does require a degree of physical fitness but if you can climb up a rope ladder you should be fine. Our Forest Segways require you to be standing for an hour - do that and you'll be fine!

At Go Ape, we want to welcome everyone. However, whilst our courses are designed to be accessible to most people, they do offer a degree of physical and mental challenge. For some, this may mean that additional equipment, adjustments to our training, and/or levels of supervision will be required for safe participation. For others, the risks of injury may still be too great despite taking such additional measures, preventing their use of the course. Please see our Accessibility page for more information. You can also contact us on 01603 895500 or at [email protected] to discuss your requirements.

The staff at Go Ape are not medically qualified and so are not in a position to assess the capacity of participants to undertake a course. It remains your responsibility to undertake such an assessment prior to use of the course. We advise you to visit the course prior to booking to undertake your own risk assessment.

The Go Ape policy strongly recommends pregnant women do not take part on the course (as it is a robust forest adventure and therefore, has associated risks). However, we do not want to be discriminatory and ultimately the choice is yours. We are not medical experts and therefore suggest you seek advice from your doctor on the matter. If you decide to proceed, you will need to declare that you are pregnant and sign a disclaimer stating that: “I have made Go Ape aware that I am pregnant and as a result Go Ape has recommended that I do not take part on the course. However, I have decided to take part on the course in the full knowledge that this may incur risks to my unborn child”.

Whilst there is inevitably a small risk of injury when undertaking such activities, all participants receive a safety briefing from a trained instructor at the start and any risk of injury has been minimised to the best of our ability. Go Ape are fully insured, we hold £10m of public liability insurance covering all of its courses.

Go Ape has consulted widely whilst risk assessing the benefits or disadvantages of participants wearing helmets. We decided that the disadvantages of participants wearing safety helmets outweigh the minimal benefits.

If you’re worried about your knees knocking and your arms trembling – never fear; Go Ape is here and we are proud to have helped lots of people conquer their fear of heights. Why not give it a try – you might surprise yourself!

Make your way to the Go Ape cabin a bit before your start time as there is paperwork that needs to be completed beforehand. Late arrivals that miss their session may be charged at full price. Parking is available all our locations (except Battersea Park), these are however run by the land owner and not Go Ape therefore we have no control over parking costs. 

Most Go Ape sites are able to store small items that cannot be left securely in a vehicle, but there are limited spaces. Go Ape cannot accept liability of any items lost or damaged whilst in our care. We recommend you leave valuable items at home. At Battersea Park, all loose items must be left on the ground either with a spectator or in lockers provided. If you need to take a camera or glasses they must be attached (which we may be able to assist with).

Phones and cameras are permitted at most sites, as long as they always stay attached to the participant. Lanyards are available to buy from the cabin, subject to availability. Battersea Park operates a no camera policy on the course.

Yes, absolutely. The only adventure that states you can only have one observer is Woburn Safari Park, all other courses you can have as many of your pri-mates as you want capturing those swinging moments.

Every Team Day at Go Ape is different and tailored to meet the needs of the group. However, our most popular Team Days Out consist of a 2-3 hour Tree Top Adventure, preferential parking and a dedicated host. From there you can add your choice of catering options, Team Development Activities and more to create your jungle VIP experience. Just give our friendly team a call on 01284 852210 or to find out more, visit our Team Days page.

We can cater for any number from 10 - 300 partipants! Just give us a call on 01284 852210 or fill in our quote request form here and one of the Events Team will be in touch.

Please give our team a call on 01284 852210 and will send you a quote. We have exclusive prices for school groups visiting us during term-time Monday – Friday, which we can talk you through as well. 

A 25% deposit is required to reserve your adventure. Full payment is then required 10 working days before your event date.

Just give our team a call on 01284 852210 and they will help you out with everything.

Yes, just call your Events Coordinator on their direct line stated on your quote.

You can amend numbers or cancel the booking up to 10 working days prior to your event date.

Head to our Gift Voucher page to order a gift voucher. You can order either an activity or value gift voucher to be sent either by email or post. Postal gift vouchers can only be sent to the billing address. 

On the payment page when booking, there is a field to enter either your gift voucher or gift card code and this will be redeemed about you booking. If booking over the phone, just quote the code.

You can apply more than one gift card to payments on the website, at site or calling our team.

You can experience an action-packed adventure for less at the following locations:

• Delamere
• Grizedale Forest
• Aberfoyle
• Alice Holt
• Bracknell
• Margam Country Park

If you’re booking your adventure for 8^th May 2018 or after, then you can take full advantage of our early bird pricing.

We promise the price will never go down after you’ve booked. The earlier you book, the cheaper it will be.

Not necessarily, there will always be opportunity to get the best price on your chosen day by booking well in advance.

Drop us a line on 01603 895500 and we’ll talk you through it.

If you need to change the date of your adventure we’ll be happy to help. You can reach us on 01603 895500 seven days a week. Please note that amendments will incur a £3 administration charge. Adventures booked with an early booking discount will not be eligible for a refund.

All the discount codes that have been distributed will be valid until the date displayed on them, unless T&Cs state otherwise.

Your gift voucher is still valid for use. Book as normal and enter your voucher code at checkout, or advise the person who’s taken your call.