Can I amend my booking?
Yes, just call your Events Organiser on their direct line stated on your quote.
Can I do Go Ape if I'm pregnant?
The Go Ape policy recommends pregnant women do not take part on the course (as it is a robust forest adventure and therefore, has associated risks). However, we do not want to be discriminatory and ultimately the choice is yours. We are not medical experts and therefore suggest you seek advice from your doctor on the matter. If you decide to proceed, you will need to declare that you are pregnant and sign a disclaimer.
Do you require a deposit?
A 25% deposit is necessary to reserve your date. Full payment is then required 10 working days before your event date.
Is there a minimum or maximum number of people?
Generally, we can arrange Team Days Out for anything between 10- 300 people.
Is there a time limit to complete the course
No, you can go at your own pace and let people ‘overtake’ if you fancy taking a little more time over an obstacle or section.
What happens in bad weather?
Go Ape is an excellent wet weather activity! The course remains open in all weathers, except when it is icy, stormy, in high winds or during lightning. Rain makes the course muddier than usual – which all adds to the fun! Don’t forget to dress for the weather. As for the ground-based Team Development activities, you may be required to use the Forest Shelter to complete your tasks in certain weather conditions. Sometimes, unfortunately, we might need to close the course for reasons beyond our control.
What is your cancellation policy?
You can cancel your Team Day Out or Team Development Day, but you will need to do this at least 10 working days* before your event date. You can do so by calling your Event Organiser. You will be fully refunded. Go Ape might need to cancel your booking. If this happens, we’ll refund you in full. *If you have opted for a Team Solutions Day, you will need to give at least 21 working days’ notice of cancellation.
What’s included in a Team Day Out to Go Ape?
Every Team Day at Go Ape is different and tailored to meet the needs of the group. However, our most popular Team Days Out consist of a 2-3 hour Tree Top Adventure, preferential parking and a dedicated host. From there you can add your choice of catering options, Team Development Activities and more to create your jungle VIP experience.
Where can I do a Go Ape Team Day Out?
The classic Team Day Out is available at all 31 locations nationwide. The Team Development and Team Solutions Days however, are only available at 10 handpicked locations. These are; Thetford, Black Park Country Park, Battersea Park, Trent Park, Cannock Forest, Swinley Forest, Sherwood, Forest of Dean, Moors Valley and Delamere.
Where is the food served?
If you have added catering and a Forest Shelter to your booking, our caterers will set up in the Forest Shelter and whichever feast you choose will be ready for the agreed time and include any individual dietary requirements.
Who can take part in a Team Solutions Day?
A Team Solutions Day does require some tree-time, so as long as you’re fit enough to climb a rope ladder, you can take part on the Go Ape course. The ground-based activities also require some physical involvement so you may need some support from your team mates. The rest of the day will be spent analysing your group behaviour and teamwork, which is why we think it’s best for teams who are seeking an in-depth analysis and a solid plan for the future.
Who can take part in Team Development?
Team Development is ideal for organisations of all sizes looking to work as a tight, efficient unit. We recommend a group size of at least 10 to really make the most of the challenges and activities that are included in the day. We think it’s best for teams who want to develop existing skills and strengthen their bonds.