COVID-19 Update

Updated 24/09/2020

Go Ape is open for adventure

We know that you may have questions about your Go Ape adventure in light of the latest government update. Go Ape can take bookings of 6 or more people because we are an approved outdoor physical activity, however there are some changes that you need to be aware of.

Here is some guidance for you:

A single household group of 6 or more can visit along with anyone in their support bubble.
Other groups of up to 6 individuals can book whilst maintaining social distancing at all times.
We can welcome larger groups from Covid Secure Organisations*, such as schools or work colleagues, so long as the guidance around social distancing is adhered to.

Please rest assured that your event will be going ahead. We are a 'Covid-19 secure' business, operating in the outdoors where there is a low risk of transmission. We have all the necessary steps in place to further reduce that risk. These include:

Social distancing is built into our operating procedures.
Handwashing and sanitising stations are available to customers and staff at multiple points during your Go Ape experience.
We recommend wearing gloves for comfort - feel free to either bring your own, or pre-order and collect gloves from us on arrival.
Our safety rules and disclaimers can now be read and completed online to avoid shared pens and paper.
Payments can be cashless at site or made in advance.
Any souvenirs or sundry items you may wish to buy from us on the day can be paid for using contactless payment methods.
Pre-booking limits participant numbers to safely manageable numbers, staggered throughout the day.
Our park partners have measures in place to control visitor numbers, and have increased the frequency of cleaning toilets.
We have increased the cleaning frequency of common touch points, including our cabins and harnesses.

We’re open as usual and look forward to welcoming you for an adventure with us soon! But if you have more questions then visit our FAQs for further guidance.

*A Covid Secure Organisation will have produced a COVID-19 risk assessment to reduce risk to the lowest possible levels by identifying and implementing effective control measures and display a Covid Secure poster in your workplace to show they have followed government guidance on managing COVID-19 transmission risks.