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Becoming a Go Ape Instructor

Life as a go ape instructor



We promise that your time with Go Ape will be rewarding and memorable and that (if you don’t return next season - many of you will!), you’ll leave with a whole bunch of enhanced skills to take to your next role. You’ll be more confident, qualified, assertive, able to make decisions and communicate with people of all backgrounds - not to mention the first-class customer service skills!

We’re an equal opportunities employer and we encourage applications from all sections of the community.

"Go Ape has helped me develop various skills in management, and the support network is fantastic. It is a pleasure to come to work to such an inspiring, supportive and friendly environment and since Go Ape has become employee owned it makes it extra special to be a part of."

Victoria Bull, Activity Manager

Go Ape instructor checking harness of customer and group of friends at Go Ape Grizedale

What you'll learn

  • Customer Service

  • Teamwork

  • Risk assessments and accident reporting

  • Communication both written and verbal
  • Local Marketing and Partnerships
  • Confidence, independence and more!

"I was super shy when I began at Go Ape and nervous about having to stand in front of a group of strangers to deliver their safety brief, however it soon became less scary once I realised customers are there to have a good time, and in some cases face some fears, and it was my job to facilitate that. I took a real confidence boost from that and found hidden people skills that I didn’t know I had."

Victoria Herbert, Operations Support

Go Ape instructor sat by cabin with child customer

Develop Through Adventure

At Go Ape we offer you full on-line and practical training needed to excel in your role:

  • Be trained on multiple activities such as Treetop Challenge, Treetop Adventure, Segway’s, Axe-Throwing and more!
  • Join subsidised trips in the UK and beyond to go on various adventures

  • Access to our internal learning library with over 400 courses and resources across topics such as Healthy and Safety, Business Management, Equality and Diversity, Environment and more!
  • Progression in the role can lead to further training including Duty Manager/Senior Instructor, Course Inspecting, PPE Inspecting, Rescue and First Aid training. You may also be able learn how to train and assess your fellow Instructors.

"I’ve worked at Go Ape since I was 17. I started in the cabin, only old enough to partake in customer service duties, and year by year progressed as an instructor to a senior instructor and now sit on the board of employee representatives in our employee council. I now balance work alongside a busy University schedule and Go Ape manages my time and adapts to work around me. I’ve been able to upskill in customer service skills; maintenance duties; and take on responsibilities such as rescue training. Every year they have provided me with ample opportunity to develop and I hope to continue this for the rest of my time at University."

Jack Musselwhite, Senior Instructor & Employee Councillor

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